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Carol Willis

Learning How To Stop “Othering”

November 16, 2020

“Othering”: it’s sneaky. I heard something during our last Cross-Generational Communication webinar I didn’t like. Something coming from my own …

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“Would it kill you to capitalize?”

September 16, 2020

Nuance in generational communication styles One generational difference in the workplace that people are quick to notice and comment on, usually …

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Good communication lessons from sourdough

The character of good communication: What bread teaches us

May 1, 2020

What does bread have to do with good communication? Good question. If you just want a short, scannable 3-bullet-points tips sheet for marketing …

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